The following policies become effective Wednesday February 1, 2017.
The purpose of our return policy is to promote customer satisfaction while setting reasonable and fiscally responsible boundaries for refunds and exchanges.
Common Ground will accept returns with a receipt within:
- Seven (7) days of purchase for fresh meat, specialty cheese, produce and prepared foods
- Thirty (30) days of purchase for all other items.
Items must be brought back unless express exception has been given ahead of time. Refunds will be issued in the form of the original purchase. Owners without a receipt may request a receipt lookup if the approximate date of purchase is known.
Items without a receipt may be exchanged or refunded to a store gift card, at manager's discretion, if the total is under $10. These items will be refunded at the lowest selling price within the last ninety (90) days.
Sorry, we cannot accept returns for alcohol, clearance items, special orders and discounted "short-date" perishables.